Credit Union Australia began in 1946 with the need to give Australians a fairer deal. Today, the institution is the largest customer-owned financial service provider in Australia. The institution is headquartered in Brisbane, Australia.
If you are a personal account holder, you can view all your account details in a single secure place through Credit Union Australia (CUA) Online Banking service. The only thing you need is your member number and web access code (WAC) to access and manage your everyday banking needs. You can do your daily banking online with Credit Union Australia’s Online Banking service, which is a fast, convenient and secure way of managing your finances so you can spend more time carrying out things that are valuable than queueing in banking halls. The following guide will help personal account holders access online banking service.
HOW TO LOGIN
If you are an online banking user, please follow the steps outlined below to access your online banking account.
Step 1- Open this link https://cua.com.au/ to access Credit Union Australia website
Step 2- Click on the Login button at the top right corner of the home page to access the login page
Step 3- Please enter your Member Number and Web Access Code, then click Login
Following verification of your online banking credentials, you will be able to access your online banking account.
FORGOTTEN PASSWORD/LOG ID?
If you have forgotten your Web Access Code (WAC), you can reset it online. To be able to reset your WAC online, you must already have setup the following:
1. Activated your Online Banking Secure SMS or Email feature
2. Setup your Online Banking Security Questions
To reset it, please follow the following steps:
Step 1- In the login page, click Forgotten your WAC? link
Step 2- To reset your WAC, please provide your Member number and Date of birth, then click Continue
The system after approving your account details, it will allow you reset your Web Access Code.
HOW TO ENROLL
Personal account holders at Credit Union Australia can enroll for online banking service. If you have not setup your online banking account, you will need to contact the institution at 133 282 to set up your account.
MANAGE CREDIT UNION AUSTRALIA ONLINE ACCOUNT
Online banking users at Credit Union Australia can access the following services:
- Check account balances
- Pay bills and transfer money, including BPAY
- View and edit scheduled bills
- Access your eStatements
- Open accounts
- Activate debit and credit card
- Receive bills directly to online banking with BPAY View
- Set up account alerts
- Change and reset your WAC
- Update personal details and secure code delivery preference
- Securely chat with support