City Bank is among the oldest privately-owned Commercial Banks in Bangladesh. The bank began operations in 1983. The bank has total a of 120 branches which includes 99 online branches.
Online Banking service from City Bank offers you the simplest means of managing your banking needs. Online banking allows you to bank at your convenient time through your internet-enabled devices. With Online Banking from City Bank, you can shop from more than 100 retailers, buy air tickets, pay your mobile phone bills, credit cards & schools; transfer funds, track your accounts finances and do much more. Personal Banking has never been this simple. The guide below will show the different steps City Bank customers follow to login, recover or reset forgotten online banking credentials.
HOW TO LOGIN
Follow these steps to login, provided you already have your online banking credentials:
Step 1- To access City Bank website, please click on this link https://thecitybank.com/
Step 2- In the homepage, please enter your Username and Password in the shown fields, then click Log In to Accounts
The bank will grant access to your account after approving your login credentials.
FORGOTTEN PASSWORD/ LOGIN ID?
If you can’t remember your online banking credentials, consider these steps to recover them:
Step 1- In the homepage, click on the Forgot Citytouch ID/Password? link shown here
Step 2- Click on the Forgot User ID/ Password? link shown below
Step 3- Choose the credentials you want to recover in the shown drop-down box and fill in the requested information, then click Submit
You will be able to recover your forgotten credentials and access your online banking account.
HOW TO ENROLL
City Bank customers are able to enroll in online banking if they wish; however, they currently can’t enroll online. To request for more assistance, call the bank helpline on 880-2-8331040.
MANAGE CITY BANK ONLINE ACCOUNT
Online Banking in City Bank enables you to:
- Transfer money between your City Bank accounts as well as your other local bank accounts
- Keep track of your accounts
- Buy air tickets
- Shop online
- Paying bills